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The Death Of The Land Line Telephone!

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What Does the Death of the Land-Line Mean?

land line businessNowadays, we are overwhelmed with ways of communicating like social media, texting, and video calls. It’s no surprise that the good old fashion telephone is becoming obsolete. The truth is that the new generation prefers the less interactive means of communicating like texting over talking on the phone. But when it comes to life at the office, where you can find a land line on every desk, trends seem to differ. Studies found the following:

  • 83% of office workers are issued desk phone
  • Despite mobile devices, 65% of them still use their desk phone for business calls.
  • The remaining 30% are the younger generation of workers that prefer to use their mobile devices over the office landline.

In a recent study done by, researchers found that if people between the ages of 25 and 34 are given to option to phone, meet face-to-face, text, or email, only 6.5% chose phone. That same study was done with 16-24-year olds and 72% said they are actually scared to use the phone. Not surprisingly when researchers asked people over 55, 35% said they do not like using the phone.

However, researchers found that over 91% of office workers said that phone calls are still an important part of business communication. Therefore, businesses must leverage a more innovative method of phone communication, such as VoIP services – wherein employees of all ages will enjoy features, such as:

  • The ability to make calls from a smartphone, desktop, or tablet as long as there’s an Internet connection.
  • A multitude of capabilities, like desk-to-desk calling and automated attendant, to stay connected at all times.
  • Lower costs as long-distance fees are eliminated, which means your phone bill gets cut in half almost immediately.

Stay up-to-date on the latest technology news. Contact PC Help Services at (317) 585-0500 or send us an email at We are your trusted technology partner for the latest IT solutions.


Absolutely amazing. Matthew came to the office and worked with the laptop I had tried to fix myself. He listened carefully to what I reported, then worked with it for over an hour. He asked if he could take it back to his office to work with it. I agreed on the basis of a two-hour billable cap. He took it back to his shop, I’m sure spent way more than two hours fixing it, and returned to me a laptop I scarcely recognized–faster, working wireless, updated Cisco VPN software–perfection. In the course of his magic, he was always available to discuss the configuration, asked all the right questions and gave the right answers. He met the deadline I imposed. The service was so impressive that I asked about future availability to deal with a small business network if help was needed. There’s a team of folks ready to help.”

Michael Griffith

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